What is TRTV and how does it work?+
TRTV is a premium live TV streaming service that delivers 25,000+ channels and 150,000+ movies and series directly over the internet. Once subscribed, you receive login credentials by email. Simply install a compatible streaming app on your device and enter your credentials to start watching instantly no satellite dish or cable required.
Is there a free trial available?+
Yes! We offer a free 24-hour trial so you can test our service quality, channel selection, and streaming performance before committing. Simply contact us via WhatsApp or click the Free Trial button to get yours immediately no credit card required.
How fast is the setup after payment?+
After payment is confirmed, you receive your login credentials via email within minutes. Setup on any device takes under 5 minutes. Our 24/7 support team is always ready to assist you if you need help getting started.
Do I need to sign a contract?+
No contracts, no commitments. You choose the subscription length that suits you 1 month, 3 months, 6 months, or 12 months. You can cancel anytime and all plans come with our 7 day money back guarantee.
Which devices are supported?+
Our service works on all major devices including Android phones and tablets, iPhone and iPad, Samsung Smart TVs, LG Smart TVs, Amazon Fire TV Stick, PC and Mac, MAG Box, Enigma2 receivers, and any device that supports IPTV Smarters, Tivimate, or GSE Smart Player.
How many devices can I use simultaneously?+
Each subscription allows 1, 2, or 3 simultaneous connections depending on your plan. You can install on multiple devices but only stream on the number of screens your plan allows at the same time.
Which streaming app should I use?+
We recommend IPTV Smarters Pro for most devices, Tivimate for Android and Firestick, or GSE Smart Player for iOS. All are free to download. Simply enter your credentials (URL, username, password) that we send by email and you are ready to watch.
Can I use this on my Smart TV?+
Yes. For Samsung and LG Smart TVs use Smart IPTV or IPTV Smarters from the app store. For Android TVs, Tivimate works perfectly. For Apple TV use GSE Smart Player. Our support team can guide you through setup for any TV model.
How many channels are available?+
We offer 25,000+ live channels covering sports, news, entertainment, movies, kids, and more from over 50 countries. You also get 150,000+ on demand movies and series all included in every subscription plan.
What video quality is available?+
We offer SD, HD, Full HD, and 4K Ultra HD quality depending on the original broadcast. Most sports and popular channels are in HD or Full HD. Quality automatically adjusts based on your internet connection speed.
Do you have a catchup / replay feature?+
Yes, we offer 4 day catchup on supported channels. You can rewind and watch content from the past 4 days so you never miss your favourite show or sports event. EPG (Electronic Programme Guide) is also included.
Are Premier League and Champions League included?+
Yes. All major football is covered including the Premier League, UEFA Champions League, Europa League, La Liga, Serie A, Bundesliga, and Ligue 1. Sky Sports, TNT Sports, and BeIN Sports are all included in every plan.
What internet speed do I need?+
Minimum 10 Mbps for HD and 25 Mbps for 4K Ultra HD. For multiple simultaneous streams multiply by number of screens. A stable wired Ethernet connection gives better performance than Wi-Fi.
Is the service compatible with a VPN?+
Yes, fully compatible with all major VPN providers. You can stream securely and privately from anywhere in the world without any issues.
Why is my stream buffering?+
Usually caused by a slow or unstable internet connection. Try switching to wired Ethernet, restarting your router, or lowering stream quality in player settings. If it persists, contact our 24/7 support via WhatsApp.
What if a channel is not working?+
Try refreshing your channel list in the player app. If unavailable, contact our support team via WhatsApp and we will fix it promptly. We monitor server stability 24/7.
What payment methods do you accept?+
We accept PayPal, Visa, Mastercard, American Express, and cryptocurrency including Bitcoin and USDT. All payments are processed securely. Credentials are sent automatically after payment confirmation.
Do you offer a money-back guarantee?+
Yes. All plans come with a 7 day money back guarantee. If you are not satisfied within the first 7 days, contact us for a full refund no questions asked.
Is my subscription renewed automatically?+
No. Subscriptions do not auto renew. You renew manually before expiry. We send a reminder before your subscription ends so you do not lose access unexpectedly.
Yes, anytime. From 1 to 2 or 3 devices, or extend duration. Contact our support team via WhatsApp and we will arrange the upgrade immediately.